Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return

If you’re not completely satisfied with your purchase for any reason send it back. We will gladly accept any unworn, unwashed, unaltered or unused merchandise within 30 days of purchase. Just follow the instructions below.

Pack the item in the original packaging, if possible. Please include a copy of your invoice.
Before sending your return shipment, please remove all extra labels from the outside of the package.
Please allow 14 days for us to receive and process your returned merchandise.
We will refund the price of the merchandise, including any taxes you were charged, excluding all applicable shipping charges, upon receiving the item. Allow up to two billing cycles for your credit to appear on your statement.

we require the packing slip or proof of purchase with the return. Package the return and mail to the following address.

Send Returns To:

172 Edenbridge Blvd.

Fort Wayne, IN 46845

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at casualenvyapparel@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mike@CasualEnvyApparel.com and send your item to:

172 Edenbridge Blvd.

Fort Wayne, IN 46845

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.